Shipping Policy

At Dimlight, we ensure that your premium lighting pieces reach you in perfect condition. We take great care in packaging to maintain the quality of our artisanal products.

1. Processing Time

All orders are processed within 1–3 business days. Once your order has been handed over to our courier partner, you will receive a notification.

2. Delivery Timeline

Standard delivery across Pakistan takes approximately 3–7 business days, depending on your city and local courier efficiency.

3. Shipping Charges

Shipping rates are calculated at checkout based on the weight of the items and your location. Free shipping may be available during specific promotional periods.

4. Order Tracking

Once your order is dispatched, our team will provide you with a tracking number or a shipping confirmation link directly on your WhatsApp.

5. Delivery Issues

If you encounter any issues regarding your delivery or if the package appears tampered with upon arrival, please take a photo and contact our WhatsApp support team immediately so we can resolve the matter.

Thank you for choosing Dimlight.