Terms and Services

Welcome to Dimlight. By accessing our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions.

1. Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree with any part of these terms, please refrain from using our store.

2. Product Accuracy

We strive to display our products as accurately as possible. However, please note that minor variations in color or texture may occur due to the artisanal nature of our ceramic and lighting products.

3. Shipping and Delivery

We offer secure shipping across Pakistan. Delivery times may vary based on your location. Once your order is dispatched, you will receive a tracking update via WhatsApp.

4. Payments

We accept Cash on Delivery (COD), Direct Bank Transfer, and digital wallets like EasyPaisa/JazzCash. For digital transfers, please ensure you share the payment confirmation screenshot for order verification.

5. Returns and Exchanges

If you receive a damaged item, please contact us within 48 hours of delivery. We are committed to ensuring your satisfaction and will assist you with a replacement or resolution.

For any further inquiries, please contact our support team on WhatsApp.